Using the internet and making purchases on-line should be safe and secure. We are committed to protecting your privacy and the security of any data you provide to us.

This Privacy Statement applies to data collected by Lynda Owen through her websites and services, as well as any off-line product sales or support services. It does not apply to any other site, services and products that do not display or link to this statement or that have their own privacy statements. Some products and services mentioned in this statement may not be available in all markets at all times.

Collecting Your Personal Information

At www.lynda-owen.co.uk, we ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number. We may also collect demographic information, such as your post code, age, gender, preferences, interests and favourites. If you choose to purchase goods or sign up for a paid subscription service, we may ask for additional information, such as your credit card number and billing address, which is used to create a billing account on the site. When you purchase goods or a service on-line we will also collect and store your transaction history.

Lynda Owen and www.lynda-owen.co.uk use Paypal to process online credit card transaction. You will be transferred to the secure Paypal website before providing your financial information and this information is stored / processed by Paypal only. Neither Lynda Owen or www.lynda-owen.co.uk's administrators have access to the card information you provide to Paypal.

In order to access some site services, you will be asked to sign in with an e-mail address and password. As part of creating your user login, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password.

We may collect information about your interaction with our web sites and services. For example, we may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We may also use technologies, such as cookies to collect information about the pages you view, the links you click and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also serve advertisements on our web pages and provide analytical data about these advertisements to our advertising clients.

When you receive newsletters or promotional e-mail from Lynda Owen, we may include tacking components, customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

In order to offer you a more consistent and personalized experience in your interactions with the site, information collected may be combined with information obtained through other services.

Using Your Personal Information

Lynda Owen collects and uses your personal information to operate and improve her sites and services. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical product & service issues, and security announcements. Lynda Owen may send periodic newsletters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from us or our affiliates.

Personal information collected on Lynda Owen's sites and services may be stored and processed in the United Kingdom, United States or any other country in which Lynda Owen or her affiliates, subsidiaries or service providers maintain facilities.

Sharing of Your Personal Information

Except as described in this statement, Lynda Owen will not disclose your personal information without your consent.

Some Lynda Owen services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Lynda Owen and the other company may receive information collected in conjunction with the co-branded services.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing, providing customer support, hosting websites, processing transactions. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. However, for credit card processing, our fraud detection vendors may use aggregate data to help improve their service. This helps them more accurately detect fraudulent uses of credit cards.

We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Lynda Owen or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Lynda Owen, employees, customers or the public.

Accessing Your Personal Information

You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in using your e-mail address and password. The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.

Some Lynda Owen sites or services may collect personal information that is not accessible via the My Account pages. However, in such cases, you may be able to access that information through alternative means of access described by the service. Or you can write us, and we will contact you within 30 days regarding your request.

Communication Preferences

You can stop the delivery of future promotional e-mail from www.lynda-owen.co.uk sites and services by following the specific instructions in the e-mail you receive.

This choice does not apply to the display of on-line advertising. Nor do they apply to the receipt of mandatory service communications that are considered part of certain Lynda Owen services, which you may receive periodically unless you cancel the service.

Display of Advertising

Many of the Web sites and on-line services we offer, as well as those of our partners, are supported (either partially or fully) by advertising. Through Google, Yahoo or Microsoft's Advertising Platforms, we may display ads on our own sites and the sites of our advertising partners.

When our online advertising suppliers serve advertisements to you, they may place a persistent cookie on your computer in order to recognize your computer each time an ad displayed to you. Because they may serve advertisements on many different Web sites, they are able to compile information over time about that you, or others who are using your computer, saw and/or clicked on the advertisements we display. This information may be used to make predictions about your characteristics, interests or preferences and to display targeted advertisements that they believe may be of interest to you. Our advertising supplier may also associate this information with your subsequent visit, purchase or other activity on participating advertisers’ Web sites in order to determine the effectiveness of the advertisements.

Although the majority of the on-line advertisements on Lynda Owen's sites are displayed served by Google & Yahoo, we also allow other ad networks, to display advertisements on our sites. These companies may offer you a way to opt out of ad targeting based on their cookies. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.

Security of Your Personal Information

Lynda Owen is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

Use of Cookies

Lynda Owen's Websites use "cookies" to enable you to sign in to our services and to help personalize your on-line experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites.

When you sign in to a site using your email address and password we store your session information in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Lynda Owen's sites and services that depend on cookies.

If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted. In Internet Explorer 7, you can delete cookies by selecting “Tools”, “Delete browsing history” and clicking the “Delete Cookies” button. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.

Controlling Unsolicited E-mail ("Spam")

We are concerned about controlling unsolicited commercial e-mail, or "spam." Lynda Owen will not sell, lease or rent its e-mail subscriber lists to third parties.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the bottom of this statement. If there are material changes to this statement or in how Lynda Owen will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification.

Legal Statement

The personal information which we hold will be held securely in accordance English law.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & subsequent revisions thereof). The information we hold will be accurate and up to date. It is possible to obtain a copy of the information that we hold about you.

If you find any inaccuracies we will delete or correct it promptly. A nominal charge of £15 is made to cover administrative costs involved. Should you require a copy of such information, please use the contact from to email me.